Director, Clinical Coordination

Department: Community Impact
Reports to: VP, Community Impact - Health Initiatives 
Status: Exempt, Full Time (Grant Funded)

General Description:  This position is responsible for the planning, coordination, development, contract/system management, implementation and overall leadership for linkage services for victims and family members directly affected by the February 14th 2018 tragedy in Broward County. The project focus is for First Responders and their family members. 

Primary Job Responsibility & Duties: 

  • Serve as “Single Point of Contact” for First Responders and their families to engage in Behavioral Health Services. The Director’s goal is to provide individuals and their families with facilitated access to multi-disciplinary, holistic, 360-degree wrap around mental, medical, behavioral and legal services. 
  • Coordination and oversight of all response program related activities including advocacy, clinical support, consultation, referral and direct care to survivors of mass violence / crimes who are victims, family members, first responders, witnesses and affected community at large as identified by the program needs assessment. 
  • Manages private practitioners’ referral list and sub-contracts, including service/utilization management, invoicing, technical assistance and outcomes management.  
  • Responsible for developing community based resources for victims and their families. Will maintain and distribute resource listing for impacted individuals.

Other Job Duties:   

  • Responsible for execution and management (including monitoring/evaluation) of all contracts and sub-contracts related to the Office for Victims of Crime Grant until sun setting on 09/30/2022.
  • Responsible for creating and maintaining intake packets, assessments, care coordination plans, addendums and discharge for all clients.
  • Plan, implement and conduct wellness trainings and groups for the community.  
  • Represent United Way at various community meetings, conferences, committees; attend and participate in UW special events to support our fundraising efforts.
  • Helps create informational documents, gives presentations, and acts as the agency’s lead authority, both internally and externally, on assigned Community Impact area.
  • Coordinates activities and communications with appropriate organizations, i.e., state, county, local commissions, networks, councils, etc., as they relate to community impact.
  • Work with Suicide Prevention Coalition on Programing implement for Broward County Residents. 
  • Serves on various internal/external committees – locally, state and nationally as designated and needed for the benefit of UWBC wellness initiatives.   
  • Responsible for managing assigned budgets and contracts.
  • Recruits licensed clinicians to participate in the pool of therapists to serve First responders and their families.   
  • Performs other duties and assumes other responsibilities as assigned by supervisor.
  • Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.

Supervises:  This position has no supervisory responsibilities. 

Education & Experience: 

  • Master’s Degree required in Human Services, Public Administration or related field.
  • Licensed as a Professional Clinical Counselor in the State of Florida required LMHC, LMFT, LCSW, or Licensed Psychologist. 
  • Minimum of three years related experience in Human Service delivery and/or administration. 
  • Experience and knowledge of disaster response and public sector services delivery to victims of crime/mass violence strongly desired. 
  • Knowledge of trauma and the impact on First Responders and their families. 
  • Proficiency required in MS Word, Excel and other related computer programs.  

Core Competency Requirements:

  • Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. 
  • Drives for results – Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner. 
  • Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of UWBC. 
  • Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values. 
  • Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. 
  • Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, seeking help when needed to manage priorities. 
  • Personifies teamwork – Demonstrates good collaboration and communication effectively in any team setting.

Email resume and cover letter for consideration to: hr@UnitedWayBroward.org