Empowering People to
earn, keep and grow assets
We have seen the studies….37% of all households in Broward County are one emergency away from falling into poverty. Each month is a juggling act for so many, the ALICE (Asset Limited Income Constrained and Employed) population are our neighbors and friends who are facing obstacles beyond their control, frustrating their ability to become financially stable. (Watch the video here.) Through United Way you are ensuring individuals and families have the skills and tools needed to earn, keep and grow their assets. Your generosity provides the building blocks to create a better life.
VITA Program/Broward Tax Pro
VITA is a $0 cost tax preparation and educational service provided for individuals and families with an annual household income of less than $66,000.
All VITA sites in Broward County will remain virtual until further notice, due to concerns with the spread of COVID-19.
Virtual VITA Services
The new virtual tax preparation service will continue the quality and accessibility of the previous VITA site service, but now using an online platform. This platform is available through the www.vitataxesfree.org website which will provide the list of important documents needed to upload, along with clear and concise instructions on how to start and follow the virtual tax process. The information and instructions will be available in three language – English, Spanish and Creole. Interested taxpayers must read the instructions and go to “Click here to start” to launch the online platform getyourrefund.org. This safe and secure site will step taxpayers through questions and request them to upload all pertinent documents to initiate the tax preparation process. Broward Tax Pro/IRS certified staff hired through the VITA Program will take over once documents have been uploaded to the platform. Staff will contact the taxpayer with questions, prepare and review return for accuracy and submit taxpayer signed, authorized returns electronically to the IRS. The taxpayer will receive their submitted tax return via electronic copy and the process is complete! All from the convenience of a computer, tablet or smart phone.
Tax Hotline - 954.678.6882
This new hotline will provide information, referral and support to callers in three languages – English, Spanish and Creole on general tax questions and how to use the Virtual VITA platform.
During the tax filing season, 12 customer service representatives (IRS certified VITA tax professionals) are trained to step callers through the process of accessing and successfully utilizing the virtual tax preparation service. These representatives will be available Monday through Saturday (morning and evening hours) for ease and convenience to answer any questions or concerns.
REMINDER: Through United Way's partnership with H&R Block, every household may self-prepare a simple return and file their federal taxes through myfreetaxes.com
- The IRS Tax hotline has been set-up to receive calls and provide guidance on tax questions: 1.800.829.1040