Financial Stability

Empowering People to

earn, keep and grow assets

We have seen the studies….37% of all households in Broward County are one emergency away from falling into poverty. Each month is a juggling act for so many, the ALICE (Asset Limited Income Constrained and Employed) population are our neighbors and friends who are facing obstacles beyond their control, frustrating their ability to become financially stable. Through United Way you are ensuring individuals and families have the skills and tools needed to earn, keep and grow their assets. Your generosity provides the building blocks to create a better life.

VITA Program/Broward Tax Pro

VITA is a $0 cost tax preparation and educational service provided for individuals and families with an annual household income of less than $66,000. 

All VITA sites in Broward County have closed until further notice, due to concerns with the spread of COVID-19. 

Virtual VITA Services
The new virtual tax preparation service will continue the quality and accessibility of the previous VITA site service, but now using an online platform. This platform is available through the website which will provide the list of important documents needed to upload, along with clear and concise instructions on how to start and follow the virtual tax process. The information and instructions will be available in three language – English, Spanish and Creole.  Interested taxpayers must read the instructions and go to “Click here to start” to launch the online platform This safe and secure site will step taxpayers through questions and request them to upload all pertinent documents to initiate the tax preparation process. Broward Tax Pro/IRS certified staff hired through the VITA Program will take over once documents have been uploaded to the platform. Staff will contact the taxpayer with questions, prepare and review return for accuracy and submit taxpayer signed, authorized returns electronically to the IRS. The taxpayer will receive their submitted tax return via electronic copy and the process is complete! All from the convenience of a computer, tablet or smart phone.  

Tax Hotline - 954.678.6882

This new hotline will provide information, referral and support to callers in three languages – English, Spanish and Creole on general tax questions and how to use the Virtual VITA platform.  

12 customer service representatives (IRS certified VITA tax professionals) are trained to step callers through the process of accessing and successfully utilizing the virtual tax preparation service. These representatives will be available Monday through Saturday (morning and evening hours) for ease and convenience to answer any questions or concerns. 

MyFree Taxes
REMINDER: Through United Way's partnership with H&R Block, every household may self-prepare a simple return and file their federal taxes through

Additional Notes

  • At this time, the IRS has automatically extended the federal income tax filing due date from April 15, 2020 to July 15, 2020

    Taxpayers can also defer federal income tax payments due on April 15, 2020, to July 15, 2020, without penalties and interest, regardless of the amount owed. The deferment applies to all taxpayers, including individuals, trusts and estates, corporations and other non-corporate tax filers as well as those who pay self-employment tax. 

    Taxpayers do not feed to file any additional forms or call the IRS to qualify for this automatic federal tax filing and payment relief. Individuals taxpayers who need additional time to file beyond the July 15th deadline, can request a filing extension by filing Form 4868 through their tax professional, tax software or using the Free File link on Businesses who need additional time must file Form 7004. 
  • The IRS Tax hotline has been set-up to receive calls and provide guidance on tax questions: 1.800.829.1040




  • Free Financial Wellness
  • Free Financial Counseling
  • Debt Management Program


Financial Stability Impact

supported by United Way programs


of program participants increased their financial literacy level


of persons receiving financial stability programming reported being satisfied with the services they received


of program participants increased their ability to be self sufficient

Featured Success Story


Life as a single mother of three children under the age of 10 can be difficult enough, but lack of transportation proved to be the biggest obstacle facing Calandra.

View All Success Stories